# Tesorio + Gmail & Outlook

AI-powered email processing for collections via Gmail and Outlook.

Trusted by finance teams at

[Case study](/content/customers/veeva/index.html)

[Case study](/content/customers/gitlab/index.html)

[Case study](/content/customers/couchbase/index.html)

[Case study](/content/customers/discovery-education/index.html)

[Case study](/content/customers/securityscorecard/index.html)

[Case study](/content/customers/wp-engine/index.html)

[Case study](/content/customers/smartsheet/index.html)

[Case study](/content/customers/seismic/index.html)

[Case study](/content/customers/singular/index.html)

How It Works

## Three steps to get started

1. ### Connect
   Authenticate your Gmail or Outlook accounts via OAuth. Tesorio accesses only AR-related email threads — no personal email is read.

2. ### Sync
   On connection, 45 days of existing email history syncs automatically. Incoming and outgoing AR-related emails then sync in real time. Email threading auto-links messages to customers and invoices. AI agents classify each message: payment promise, dispute, question, or irrelevant.

3. ### Automate
   AI agents draft contextual responses, extract payment promises, detect escalation signals, and update collection records — all from email content.

Capabilities

## What syncs between Tesorio and Gmail & Outlook

### Email Classification AI
   Every incoming email is classified by Tesorio's AI: payment confirmation, promise to pay, dispute, question, or out-of-scope. Manual triage is eliminated.

### Promise-to-Pay Extraction
   AI agents extract payment commitments from email text — dates, amounts, and conditions — and track them against actual payment behavior.

### Automated Response Generation
   AI drafts contextual follow-up emails based on customer history, invoice details, and communication tone. Collectors review and send with one click.

### Thread Context Preservation
   Full email thread history is preserved in Tesorio, giving every collector and AI agent complete context on customer communications.

Common Scenarios

## How teams use Tesorio with Gmail & Outlook

### AI-drafted collection emails
   AI agents compose personalized follow-up emails based on invoice details, payment history, and customer context — sent through your team's Gmail or Outlook.

### Promise-to-pay tracking
   When customers reply with payment commitments, AI extracts dates and amounts, creating trackable records that trigger alerts if promises are broken.

### Dispute detection and routing
   AI classifies incoming emails as disputes, payment inquiries, or general correspondence, routing each to the right workflow automatically.

### Email thread summarization
   Get AI-generated summaries of long email threads so collectors have instant context without reading every message.

> “Tesorio has transformed our collections process. We reduced DSO by 30% and our team is 3x more productive. The AI agents handle the repetitive follow-ups so our collectors can focus on strategic accounts.”  
Finance Leader
VP of Finance, Pluralsight

Works With

## Tesorio products powered by Gmail & Outlook

[Collections](/content/product/collections/index.html)

[AI Agents](/content/product/ai-agents/index.html)

[Workflows](/content/product/workflows/index.html)

Setup

## Up and running in weeks, not months
   Pre-built connectors and guided setup mean your Gmail & Outlook integration is production-ready faster than you'd expect. No consultants, no custom code, no long implementation projects.

Better Together

## Works great with

\ 
\ **NetSuite** \ 
\ ERP\ 
\ Deep, bidirectional sync with Oracle NetSuite for real-time AR visibility.](/content/integrations/netsuite/index.html)

\ 
\ **Salesforce** \ 
\ CRM\ 
\ Bridge the gap between sales and collections with native Salesforce sync.](/content/integrations/salesforce/index.html)

\ 
\ **Slack** \ 
\ Notifications\ 
\ Real-time AR alerts and collection updates delivered to Slack.](/content/integrations/slack/index.html)

FAQ

## Gmail & Outlook Integration

### Does Tesorio read all my emails?

### Which email providers are supported?

### Can AI agents send emails automatically?

### How does promise-to-pay extraction work?

## Ready to connect Gmail & Outlook?

$100B+ invoices collected|90%+ auto-match rate|33-day avg DSO reduction

See how Tesorio integrates with Gmail & Outlook to automate your AR operations.